Shipping policy
Shipping Policy
VELORA Shipping Policy
At VELORA, we're committed to getting your order to you as quickly and reliably as possible.
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. You'll receive a confirmation email once your order has shipped.
Delivery Time
- Most items: 5–8 business days
- Select specialty or oversized items: up to 10–12 business days
- A small number of items ship faster (2–3 business days) where noted on the product page
Delivery times are estimates and
begin from the shipment date, not the order date. Delays may occasionally occur due to customs, carrier delays, or high demand periods (holidays, sales events).
Tracking
Once your order ships, you'll receive a tracking link by email so you can follow your package every step of the way on our branded tracking page.
Shipping Costs
Shipping costs are calculated at checkout based on your order and destination. We frequently run free shipping promotions — check our homepage for current offers.
International Orders
Currently we ship within [your served countries — e.g., the United States]. International shipping availability and rates will be shown at checkout if applicable.
Questions about your order? Contact us at [veloraluxuryshops@gmail.com] — we're happy to help.